Coghead Live Support is an online, real-time way to contact a Coghead Support Analyst for troubleshooting and issue resolution.

The Live Chat service is a premium feature, and is currently available to existing paid accounts.

When is Live Chat available?

You can access a Live Chat support representative at any time during the windows shown below.

• Monday, Wednesday, Friday – 9:00am – 5:00pm Pacific Time
• Tuesday, Thursday – 8:00am – 6:00pm Pacific Time

Note: Coghead Live Support is unavailable during the weekend and during regular US Holidays.

How do I get help if Live Chat is unavailable?

Please visit the Member Resource Center where you’ll find various resources such as tutorials and the user guide. You can also visit the Forums where you’ll find solutions to help you resolve issues, read about releases, ask questions, get tips and advice, participate in discussions, and more.